RETURN & EXCHANGE POLICY
A Legal Disclaimer
At Myree Naturals, we take pride in providing high-quality, handcrafted skincare products. Due to the nature of our products, we do not generally offer refunds. However, we may provide a refund or replacement under the following conditions:
1. Eligibility for Refunds or Replacements:
•If you receive a damaged, defective, or incorrect product, you may be eligible for a replacement or refund.
•You must contact our customer support within 24 hours of receiving the product with details and images as proof of the issue.
•We reserve the right to inspect and verify the claim before processing a refund or replacement.
2. Non-Refundable Items
•Due to hygiene and safety reasons, used or opened products cannot be returned or refunded.
•Products purchased under discounts, promotions, or clearance sales are non-refundable.
•We do not accept returns or refunds for change of mind or personal preferences.
3. Refund Process
•If your refund request is approved, the amount will be processed to your original payment method within 7-10 business days.
•Shipping charges are non-refundable unless the return is due to an error on our part.
4. Late or Missing Refunds
•If you haven’t received your refund within the stated period, check with your bank or payment provider first.
•If the issue persists, contact us at info@myreenaturals.com or WhatsApp us on +917382786157 for assistance.
5. How to Request a Refund or Replacement
•Email us at info@myreenaturals.com or WhatsApp us on +917382786157 with your order details, images of the product, and a brief explanation of the issue.
•Our team will review your request and respond within 2-3 business days with further instructions.